Privacy Policy

Last Updated:

This Privacy Policy describes how Boneueglow collects, uses, stores, and protects your personal information when you visit boneueglow.world, purchase our breathing practice guides, or interact with our services.

1. Data Controller

The data controller responsible for your personal information is Boneueglow, located at 261 Morrin Road, St Johns, Auckland 1071, New Zealand. For privacy-related enquiries, contact us at help@boneueglow.world or call +64273631784.

2. Information We Collect

When you interact with Boneueglow and our breathing practice guide products, we may collect the following categories of personal information:

• Identity data: your full name as provided during contact form submissions or product purchases.
• Contact data: your email address, phone number, and postal address when voluntarily provided.
• Transaction data: details of breathing practice guides you have purchased, including product names, prices in NZD, purchase dates, and payment confirmation references.
• Technical data: your IP address, browser type and version, operating system, device identifiers, time zone setting, and browsing actions on boneueglow.world.
• Usage data: information about how you use our website and digital guide materials, including pages visited, session duration, and download activity.
• Communication data: the content of messages you send through our contact form, including questions about our Foundation Breath Guide, Clarity Rhythm Workbook, or Deep Rest Audio Series.
• Consent records: documentation of your agreement to this Privacy Policy and consent to personal data processing.

3. How We Collect Information

Boneueglow collects personal information through direct interactions when you fill in forms on our website, purchase breathing practice guides, subscribe to communications, or contact our Auckland team. We also collect information automatically through cookies and similar technologies as described in our Cookies Policy.

4. Purposes of Processing

We process your personal data for the following purposes related to our breathing practice guide products and services:

• To process and fulfil orders for digital breathing practice guides and deliver download access links.
• To respond to your enquiries about guide recommendations, product features, and practice support.
• To manage your account and provide ongoing access to purchased Boneueglow materials.
• To send transactional communications such as order confirmations, delivery notifications, and support responses.
• To improve our website, guide content, and user experience based on aggregated usage patterns.
• To comply with legal obligations under New Zealand law, including tax and consumer protection requirements.
• To detect, prevent, and address fraud, security issues, and technical problems.

5. Legal Basis for Processing

We process your personal information on the following legal grounds: performance of a contract when you purchase breathing practice guides; legitimate interests in operating and improving boneueglow.world; your explicit consent when you submit our contact form or accept cookies; and compliance with legal obligations applicable in New Zealand.

6. Data Sharing and Disclosure

Boneueglow does not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, delivering digital products, and analysing website performance. These providers are contractually bound to protect your data and use it only for the specified purposes.

We may also disclose your information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of Boneueglow, our customers, or others.

7. International Data Transfers

Some of our service providers may be located outside New Zealand. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including contractual clauses and security measures that meet applicable data protection standards.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy. Transaction records related to breathing practice guide purchases are retained for seven years to comply with New Zealand tax regulations. Contact form submissions are retained for two years unless you request earlier deletion. Technical and usage data is typically retained for twelve months.

9. Data Security

Boneueglow implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include HTTPS encryption across boneueglow.world, secure server infrastructure, access controls, and regular security assessments.

10. Your Rights

Under the Privacy Act 2020 of New Zealand and applicable regulations, you have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data where legally permissible.
• The right to object to or restrict certain processing activities.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with the Office of the Privacy Commissioner in New Zealand.

To exercise any of these rights, contact us at help@boneueglow.world. We will respond within twenty business days.

11. Children's Privacy

Our breathing practice guides are designed for adults. Boneueglow does not knowingly collect personal information from individuals under the age of sixteen. If you believe we have collected data from a minor, please contact us immediately and we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites, including Google Maps embeds. Boneueglow is not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, or legal requirements. The updated version will be posted on boneueglow.world with a revised date. Continued use of our website or services after changes constitutes acceptance of the updated policy.

14. Contact Us

For questions about this Privacy Policy or your personal data, contact Boneueglow at 261 Morrin Road, St Johns, Auckland 1071, New Zealand. Email: help@boneueglow.world. Phone: +64273631784.